71. TBTD-QHDN Thông báo tuyển dụng CarePlus Clinics

TRƯỜNG CAO ĐẲNG ĐẠI VIỆT SÀI GÒN		CỘNG HÒA XÃ HỘI CHỦ NGHĨA VIỆT NAM
TRUNG TÂM QUAN HỆ DOANH NGHIỆP		Độc lập – Tự do – Hạnh phúc
Số: 69/TB - ĐVSG-QHDN		Thành phố Hồ Chí Minh, ngày 29 tháng 6 năm 2018

THÔNG BÁO TUYỂN DỤNG

Trung tâm Quan hệ doanh nghiệp phối hợp với CarePlus Clinics đang có nhu cầu tuyển dụng nhân sự với vị trí như sau:

I. VỊ TRÍ TUYỂN DỤNG

1. RECEPTIONIS

1.1 DESCRIPTION

• Assists in phone and online booking and reservations.
• Manage phone calls and provide advice on approaching the clinic – book appointments.
• Registers arriving patients and assigns to treatment rooms.
• Provides directions and assistance to patients to reach their examination room
• Solves problems by proactively communicating with patients and colleagues
• As a support from time to time, performing some basic cashier related functions like posting charges to patient accounts
• Understand the workflow, products of the clinic and advising patients about it
• Understands pricing regulations and follows discount strategy
• Types Ultrasound reports from time to time depending on Corporate Health-Checks schedule
• Using proper telephone etiquette and discussing on phone with patients
• Reports any unusual occurrences or requests to the manager or assistant manager
• Knows and follows all safety and emergency procedures
• Maintains the cleanliness and neatness of the front desk area

1.2 REQUIREMENTS

• College or University Degree is preferred
• Fast and accurate typing skills (in both Vietnamese and English)
• Familiarity with office machines (e.g. printer, phone, computer,…)
• Strong communication and people skills
• Customer service orientation
• Good organization and multi-tasking abilities
• Problem – solving skills
• Good command of English - some Japanese or Korean is a +

1.3 BENEFITS

• Attractive Salary
• Healthcare according to company policy
• Exciting working environment

2. CASHIER CUM INSURANCE HANDLER

2.1 DESCRIPTION

Related to Cashier work

• Performing cashier related functions like posting charges to patient accounts
• Understanding the workflow, products of the clinic and advising patients about it when necessary
• Understanding pricing regulations and following discount strategy
• Daily, weekly, monthly, quarterly yearly reporting (sales revenue, customer receivables reconciliation, bank transactions etc…) to Line Manager/BOD or anytime when requested
• Solving problems by proactively communicating with patients and colleagues
• Thoroughly understanding and adhesion to payment and cash handling policies and procedures
• Using proper telephone etiquette when handling phone conversation with patients
• Supporting/assisting Front Desk team in handling clients/incoming phone calls when necessary (busy days of operations, corporate Health Checks..)
• Using proper mail, phone and message handling procedures
• Reading, understanding and following all company’s announcements and SOPs
• Attending department meetings and trainings when required
• Reporting any unusual occurrences or requests to the line manager
• Maintaining clean and tidy checkout areas
• Keeping reports of transactions
• Bag, box or wrap packages if required
• Always pleasantly dealing with customers to ensure full satisfaction

​Related to Insurance claim handling

• Understanding the Insurance and direct billing services and know all entities we are contracted
• Knowing all products we have contract for, recognize the cards, know the package contents
• Able to inform the clients about the details of medical fee and procedures
• Contacting insurance claim centers for confirmation for direct billing cases and handle strict follow-up
• Explaining patient’s insured benefits & handle patient’s complaints if any
• Saving &checking all claims documents before sending to Insurance company for reimbursement on a daily basis
• Coordinating with other departments (reception, medical staff for medical documents and accountant for debt balance) for job supporting
• Following up cases & updating Insurance Manager or Front Desk or Accounting Dept on cases
• Updating insurance-related information from Insurance Manager

2.2 JOB REQUIREMENTS

• Proven working experience in retail cashier or sales
• Proficient PC knowledge and familiarity with electronic equipment (e.g. cash register, card payment terminals)
• Dynamic, can process information quickly
• Good at Excel
• Strong communication and time management skills
• Customer satisfaction-oriented
• Attention to detail and mathematical skills
• Sales skills
• Important: YOU MUST BE A TEAM PLAYER
• High school/university degree in Accounting/Insurance

2.3 BENEFITS

• Attractive Salary
• Healthcare according to company policy
• Exciting working environment

* Please send your full application (CV with photo + cover letter) to email.

Applications shall be sent in English only – Applications without cover letter or CV in Vietnamese only will not be considered.

II. THÔNG TIN LIÊN HỆ

Võ Văn Song Toàn

Email: toan.vo@careplusvn.com

Phone: 0909 021 011

CarePlus Clinic | Tan Binh: 107 Tan Hai, Ward 13, Tan Binh District, HCMC.

CarePlus Clinic | Phu My Hung: Level 2, Crescent Plaza, 105 Ton Dat Tien, Tan    Phu Ward, District 7, HCMC.

Hoặc hồ sơ gửi về ThS. Nguyễn Ngọc Thạch – Phó Giám đốc TT QHDN. Truờng CĐ Đại Việt Sài Gòn, số 12 Hoàng Minh Giám, P.9, Q. Phú Nhuận, Tp HCM

Điện thoại: 0905.951.957  Email: ngocthach@daivietsaigon.edu.vn

Trên đây là thông báo tuyển dung nhân sự. Trung tâm QHDN đề nghị các khoa, Đoàn Thanh niên triển khai đến sinh viên trong trường nắm thông tin để hoàn thành hồ sơ tuyển dụng theo tinh thần thông báo và nhu cầu của Công ty.

Nơi nhận: - Ban Giám hiệu (báo cáo); - Các khoa; - Sinh viên; - Lưu: VT.

TRUNG TÂM QUAN HỆ DOANH NGHIỆP GIÁM ĐỐC (Đã ký) Phạm Thanh Bình